FAQ

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How much do you charge for delivery?

We offer free delivery for orders above $120.

For orders below $120, we charge a $10 delivery fee.

There is a minimum order of $40 for delivery.

When can I expect to receive my delivery order?

We currently only do delivery on Saturday and Sunday. We will contact you for your preferred receiving timing.

All orders have to be made before Thursday 2pm.

Can I do pick-up at your store?

Yes, we do provide store-pick up. Our store address is Blk 58 New Upper Changi Road, #01-115, S461058.

Currently, we are open during weekends from 7am to 1pm.

Do you provide thermal bag?

The beef will be packed in a thermal bag with ice packs for delivery. For in-store purchase & pick-up, we do provide thermal bag at 20 cents.

How long can I keep the beef?

There is a consume by date stated on each pack. For consumption after the stated date, you can store the pack in the freezer to extend it's shelf life.

How should I thaw my beef if I have frozen it?

The best and safest method to thaw your frozen beef is to place it in the refrigerator 24 hours before.

A quicker way is to submerge the pack in cold running water, and changing the water every 30 minutes to maintain coldness.

The fastest way is to use the defrost setting in a microwave, but cook the beef immediately after thawing to avoid any bacterial growth.

How should I cook my beef?

There are multiple guides online on how to prepare your beef. We are working on producing some preparation videos on our social media sites. So stay tune!